The Imperfect Pair – Couple Gift Hamper

Celebrate love in its truest form with The Imperfect Pair couple gift hamper, crafted for those who embrace every quirk and cherish every moment together. This cozy, light-hearted hamper includes Blue & Pink Coffee Mugs – perfect for warm sips and warmer hearts. Matching Sleep Masks in Black & Pink ensure you snooze in sync, while two Moody Perfumes (10 ml each) bring small but impactful scents for daily charm. The set also features Tan & Pink Leatherite Luggage Tags – twin tokens for your shared adventures. A thoughtful greeting card adds the final touch, letting you pen down all your sweet nothings. Designed for couples who celebrate imperfection as perfection, this hamper is more than a gift – it’s a story of love, laughter, and togetherness.

Why Choose This Couple Gift Hamper?

The couple gift hamper is an ideal choice for anniversaries, Valentine’s Day, weddings, or simply as a surprise for your special someone. With cozy mugs, travel tags, perfumes, and fun sleep masks, it combines romance with practicality in a beautifully mismatched way.

Perfectly imperfect – just like love should be! This cozy, light-hearted hamper celebrates the little quirks that make a pair complete:

• Blue & Pink Coffee Mugs – Warm sips, warm hearts.
• Matching Sleep Masks – Black & Pink – Snooze in sync.
• Moody Perfume 10ml (x2) – Small but impactful scents.
• Leatherite Luggage Tags – Tan & Pink – Twin tags for travel tales.
• Greeting Card – For all the sweet nothings.
  Made for couples who embrace every flaw and cherish every moment.

Note: Each hamper includes standout items like tumblers and bottles (because who doesn’t love those?). Colors may vary — every hamper is a little surprise! (bottles, tumblers, wallets, Scrunchies, bowtie and other accessories)

At PunkTrunk, we strive to ensure timely and safe delivery of all orders across India.

1. Shipping Locations
   We currently ship exclusively within India. International shipping is not available at this time.
   
2. Order Processing

Individual Orders: All individual orders are processed within 2–3 business days.

Bulk Orders: Bulk orders require 7–10 business days for processing.
Orders placed on weekends or public holidays will be processed on the next working day.

1. Delivery Timelines
   Standard delivery time is 7–10 business days from the date of dispatch, depending on the delivery location and courier partner.
   Please note: Delivery timelines are estimates and may vary due to unforeseen circumstances, courier delays, or remote locations.
   
2. Shipping Charges
   Shipping charges, if applicable, will be calculated and displayed at checkout. We may offer free shipping on select products or during promotional periods.
   
3. Order Tracking
   Once your order is dispatched, you will receive a tracking link via email or WhatsApp (if provided). If you do not receive tracking information within 48 hours of dispatch, please contact us.
   
4. Failed Deliveries
   If an order is undelivered due to an incorrect address, recipient unavailability, or refusal to accept, re-delivery may be attempted at the customer’s expense. We are not responsible for packages lost due to incorrect or incomplete shipping information provided by the customer.
   
5. Damaged Packages
   If your package arrives visibly damaged, please record a full unboxing video starting from the sealed package and notify us within 24 hours of delivery. Claims without valid video proof will not be accepted.
   

For shipping-related inquiries, contact us at: support@punktrunk.in

At PunkTrunk, all hampers are curated with care and often customized per customer request. As such, our return and refund policy is limited and governed by the conditions below.

Returns & Eligibility

Returns are only accepted under the following circumstances:

• The incorrect product was delivered; or
• The product was received with significant damage (defined as exceeding 10% of the hamper's contents).

To initiate a return, customers must:

• Notify us within 24 hours of delivery at support@punktrunk.in
• Provide a full, unedited unboxing video starting from the sealed package as proof of claim

Returns without video proof or that do not meet the conditions above will not be accepted.

All return shipments must be pre-approved and sent to the return address provided upon approval.

Non-Returnable Items

The following are strictly non-returnable and non-refundable:

• Customized or personalized hampers
• Products with minor wear/damage under 10%
• Orders without valid unboxing video proof
• Sale items and gift cards

Refunds

If a return is approved:

• A refund will be issued to the original payment method within 10 business days of inspection.
• Additional time may be required by banks or payment providers to reflect the refund.
• If you have not received your refund after 15 business days, contact us at support@punktrunk.in.

4. Exchanges

We do not process exchanges. Customers must place a new order after a refund is issued, if applicable.

Note: PunkTrunk reserves the right to reject any return, refund, or claim that does not comply with the above conditions.